Hospitality to gain in-store demographic insight in new Quividi – Store Performance partnership

World leading audience intelligence provider for digital signage joins revolutionary InnovateUK co-funded project.

Knowing your customer has never been more important. Store Performance has partnered with Quividi, the pioneer and World #1 audience & content intelligence platform for Digital Signage, to provide in-store insight to its fast food, coffee and convenience chain customers.
In hospitality outlets, many customer behaviours have changed during the pandemic. As we emerge from the pandemic they will surely change again. Understanding this behavioural change will give companies a competitive advantage.

 Quividi measures in real-time the footfall as well as the age and gender of your customers and their attention time to a point of interest. Combined with in-store sales, it offers a potent source of insight into your customers to increase conversion. Store Analysis Machine (SAM) will use the solution to offer store measurement and contextual promotion to digital menus, kiosk and drive thru.

Quividi is also participating in SAM AI, a ground-breaking, scaled analysis solution for retail that is co-funded by InnovateUK. Store Performance is looking for participants in the customer discovery phase of this project, details of the project and an application form can be found here.

Tim Butler, Director Store Performance said “Quividi is the gold standard in audience demographics measurement, we are excited to add this solution to SAM and our SAM AI project. Allowing hospitality operators to deeply understand their footfall with actionable insights will help these business as they re-open their doors.”

“Turning audience insight into real-time business decisions is key to brick&mortar, which needs to have the same reactivity as e-commerce.”, says Laetitia Lim, Quividi’s CEO. “With Quividi’s audience & content intelligence platform now integrated with Store Analysis Machine, brands and retailers can plan and deliver targeted campaigns to the right audience and measure and optimize performance in real-time”.

As hospitality tackles the challenges of the “New Normal”, Store Performance and Quividi can help improve understanding, insight and promotion that reflects changing trading patterns at scale.

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