WEBSITE, SERVICES & EVENTS PRIVACY POLICY

July 1st, 2019 version

This privacy policy details how QUIVIDI uses personal data we collect from you when you use our Website or Services or register to an Event organized by QUIVIDI.

 

WHAT PERSONAL DATA DOES QUIVIDI COLLECT?

QUIVIDI collects the following personal data:

Information you provide us through our Website, Services or Events

  • Basic Registration information: When you register for our Services, you will be asked to provide certain basic information, such as your First Name, Last Name, Email Address, Company Name, Email Address, Username, Password, Job Title, Location, phone number (if you are using two-factor authentication).
  • Payment and billing information, if you are a customer of our Services.
  • Contact information: when you attend one of our Events or decide to get in touch with us through our Website’s contact form, access our online marketing materials, receive our newsletter, register online to our Events through a form on our Website or on a third-party website, you may voluntary share with us your: First Name, Last Name, Email Address, Company, Job Title, Country.

When we organize Events, we may use third-party services to manage your registration. See the section “Which third-party services might also have access to your data?”, below, for more information.

Information we collect automatically

While browsing our Website or using our Services, we might collect the following data from you: 

  • Log Files
  • Cookies
  • IP Addresses
  • Usernames

See below our Cookies section for more information.

 

HOW WILL QUIVIDI USE YOUR DATA?

We may use the Personal Information we collect through our Website, Services or Events for different reasons, including:

  • To communicate with you.
    • If you are using our Services, we may send you emails:
      • to bill or collect money owed to us by you,
      • to communicate with you about your account, 
      • to provide customer support, 
      • to inform you of a new product, 
      • to enforce compliance with our Terms of Use.
    • If you have expressly consented to receive our marketing communication, we may contact you by email
      • to share our presence at trade shows,
      • invite you to attend our Events,
      • inform you of our latest news, products, services, initiatives. 

When we send you emails, we may use third-party services. In those cases, your personal information will be uploaded on these services. See the section “Which third-party services might also have access to your data?”, below, for more information.

  • To support, maintain, monitor and improve our Website and Services.
  • To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.
 

WHICH THIRD-PARTY SERVICES MIGHT ALSO HAVE ACCESS TO YOUR DATA?

When you are visiting our Website or using our Services, QUIVIDI shares your browsing data with Google, which uses the information to deliver its Google analytics service, as well as with Rollbar.

See our Cookies section, below, for more information.

When we send you emails, we may use the following third-party services: MailChimp and Mailgun. Have a look at MailChimp’s Privacy Policy here and Mailgun’s Privacy Policy here.

When we organize Events, we might use the following third-party service to manage your registration: Eventbrite. See Eventbrite’s privacy policy here.

We also store all our CRM information on Salesforce. See Salesforce’s privacy policy here.

 

HOW DOES QUIVIDI STORE YOUR DATA?

QUIVIDI stores your data on Salesforce, Google Analytics, Rollbar, Mailchimp and Mailgun until it becomes obsolete.

 

MARKETING

When you expressly consent to it, QUIVIDI sends you information about its latest news, products, services and initiatives.

You have the right at any time to stop QUIVIDI from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can always unsubscribe by clicking on the unsubscribe link at the bottom of each of our marketing emails.

 

What ARE your data protection rights?

Every data subject is entitled to the following:

  • The right to access – You have the right to request QUIVIDI for copies of your personal data.
  • The right to rectification – You have the right to request that QUIVIDI correct any information you believe is inaccurate. You also have the right to request QUIVIDI to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that QUIVIDI erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that QUIVIDI restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to QUIVIDI’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that QUIVIDI transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@quividi.com.

 

COOKIES 

When you visit QUIVIDI’s Website or use our Services, we automatically collect information on how you interact with our content through cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.

 

HOW DOES QUIVIDI USE COOKIES?

QUIVIDI use cookies to understand how users interact with our website content and our Services.

To gather insights and analytics, QUIVIDI’s Website and Services use Google Analytics. It means that when you browse our Website or use our Services, your web browser automatically sends certain information to Google. Google Analytics collects first-party cookies, data related to the device/browser, IP address and on-site activities to measure and report statistics about user interactions on our website. 

When you use our Services, we also use cookies from Rollbar, to identify your browser and collect visitor behavior information.

 

WHAT TYPES OF COOKIES DOES QUIVIDI USE?

Google Analytics supports three JavaScript libraries (tags) for measuring website usage: gtag.js, analytics.js, and ga.js. Click here for a description of each of them.

Rollbar uses cookies and pixel tags for real-time visitor behavior information.

 

How to manage cookies?

You can set your browser not to accept cookies. See here for more explanations.

 

Privacy policies of other websites

QUIVIDI’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

QUIVIDI keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on May 28, 2019.

 

How to contact us 

If you have any questions about QUIVIDI’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: info@quividi.com.

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that QUIVIDI has not addressed your concern in a satisfactory manner, you may contact the CNIL in France.

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